Promotional Terms & Conditions

Current Promotions: Last updated: October 2026

Take advantage of our latest offers, available for a limited time only across all Virtue Vets clinics. All promotions are subject to availability and cannot be used in conjunction with one another. All services, treatments, and procedures are subject to veterinary discretion.

Puppy & Kitten Starter Pack

Start your kitten or puppy's journey to a happy, healthy life with our starter pack.

What's included

• Initial nose-to-tail veterinary health check

• Core vaccination course- 2/3 vaccinations, as required based on the puppy/kitten’s age and vaccination history

• Microchip implantation if required

What's not included

• Kennel cough vaccination

• Parasite treatment or prevention products

• Any medication, diagnostics, or treatment for conditions found during the check-up

Terms & conditions

• Available to clients living within 1.5 miles of the clinic

• For healthy puppies and kittens only, subject to a satisfactory health check by the vet

• Core vaccination course- 2/3 vaccinations, as required based on the puppy/kitten’s age and vaccination history

• The second vaccination must be given within the recommended schedule (usually 4 weeks after the first, as advised by your vet)

• The vaccination protocol is subject to the brand and type of vaccine previously administered. Proof of previous vaccination must be provided, and the vaccine used must be compatible with the recommended vaccination protocol

• If appointments are missed or delayed and the course can't be completed on schedule, the vaccination course may need to restart at standard cost

• Limited to one free puppy or kitten package per household

• Any additional consultations, treatments, medications, diagnostics, or preventative products are charged separately

• Cannot be combined with any other promotion

Free Dental Check

Most dental problems go unnoticed. Book your pet’s free dental check today.

What's included

• Dental check

What's not included

• Dental treatment

• Investigation or treatment of any unrelated medical conditions

• Sedation, imaging, diagnostics, medication, or surgery

Terms & conditions

• Standard 30-minute consultation

• Limited to one free assessment per patient

• Any further diagnostics, treatment, or medication recommended following the assessment are charged separately

Hydro/Physio Buy 10 Get 1 Free


Keep your pet moving, recovering and feeling their best with a bundle of physiotherapy or hydrotherapy sessions.

What's included

  • A bundle of physiotherapy or hydrotherapy sessions, each 30, 45 or 60 minutes long

What's not included

  • Veterinary consultations, diagnostics or imaging

  • Medication or any other treatment

  • Mobility aids, recovery equipment or home-exercise supplies

Terms & conditions

  • All sessions within a bundle must be the same length (30, 45 or 60 minutes)

  • A bundle session can be put towards an initial physiotherapy appointment if the bundle is bought on the day of that visit

  • Valid for 6 months from the purchase date. Unused sessions are non-refundable and are forfeited on expiry

  • Physiotherapy sessions can be used at any Virtue Vets clinic. Hydrotherapy is only available at The Boltons

  • All appointments follow the standard booking process, including a £50 deposit to secure each slot

  • Cancellations with less than 48 hours' notice forfeit the £50 deposit, but the session stays in your bundle balance

  • Missed appointments without notice will be deducted from your bundle

  • Bundles are non-transferable

  • Cannot be combined with any other promotion

Free BOAS Assessment

Help your flat-faced dog or cat breathe easier with our free BOAS Assessment.

What's included

• One BOAS (Brachycephalic Obstructive Airway Syndrome) assessment consultation

What's not included

• Investigation or treatment of any unrelated medical conditions

• Sedation, imaging, diagnostics, medication, or surgery

Terms & conditions

• Standard 30-minute consultation

• Limited to one free assessment per patient

• Any further diagnostics, treatment, or medication recommended following the assessment are charged separately

Free TPLO Assessment

Get to the bottom of your dog's limp with a free TPLO Assessment.

What's included

• One TPLO (Tibial Plateau Levelling Osteotomy) assessment consultation

What's not included

• Investigation or treatment of any unrelated medical conditions

• Sedation, imaging, diagnostics, medication, or surgery

Terms & conditions

• Standard 30-minute consultation

• Limited to one free assessment per patient

• Any further diagnostics, treatment, or medication recommended following the assessment are charged separately

TPLO Fixed Price Package | £4,250

What's included

• Consultations with your veterinary surgeon and board-certified specialist

• TPLO surgery

• Pre- and post-operative X-rays, taken on the day of surgery

• General anaesthesia

• Intravenous fluids

• Post-operative medications (a course of antibiotics and pain relief)

• Up to 3 days of hospitalisation, if clinically required

• Referral to our in-house physiotherapist

• Two post-operative check-ups

What's not included

• The initial consultation

• Pre-operative diagnostic imaging (including X-rays, CT, or MRI where needed)

• Emergency consultation or out-of-hours fees

• Management of any complications

• Re-examinations with the specialist beyond the two included checks

• Follow-up X-rays taken after you've been discharged

• Any additional medication, diagnostics, or treatment not listed above

Terms & conditions

• The fixed price applies to standard TPLO procedures only, and is subject to your dog being clinically suitable following assessment by our surgical team

•  Any additional investigations, treatments, or procedures outside of those listed above will be charged separately

• The fixed price does not include emergency fees, complications, specialist re-examinations, or follow-up X-rays

• Cannot be combined with any other promotion or discount

• Prices are subject to change without notice

• Surcharge of £250 applies for dogs over 45kg

Free Mobility Assessment

What's included

• One 30-minute mobility assessment

What's not included

• Investigation or treatment of any unrelated medical conditions

• Sedation, imaging, diagnostics, medication, or surgery

Terms & conditions

• Standard 30-minute consultation

• Limited to one free assessment per patient

• Any further diagnostics, treatment, or medication recommended following the assessment are charged separately

Free 20-Minute Physiotherapy Session

Expires 30 September 2026

What's included

• A 20-minute assessment and treadmill desensitisation

• A tailored physiotherapy plan for your pet

What's not included

• Home exercise equipment

• Laser therapy, PEMF, or hydrotherapy

• Any follow-up treatment sessions

Terms & conditions

• Available Monday to Thursday only

• Subject to appointment availability

• Limited to one free assessment per patient

• Suitable for healthy animals only, with no known pre-existing orthopaedic or spinal conditions

• If your pet has a known orthopaedic or spinal condition, they must first be examined by a vet, and a completed referral form with clinical history must be provided before the appointment

• Any recommended follow-up treatment sessions are charged at the standard rate

Up to £100 Off Your First Bill

What's included

• Up to £100 off your first bill with Virtue Vets

Terms & Conditions

• Offer cannot be used towards medications, supplements, food, hydrotherapy, and physiotherapy

• Cannot be used in conjunction with any other offer, promotion, or discount

• Cannot be redeemed against subscription plan fees

• Fair usage applies

• Valid for first visit only

• £100 limit per pet

• Virtue Vets reserves the right to withdraw or amend this offer at any time without prior notice

£37.50 Weekday Consults

What’s included

• One 30-minute veterinary consultation

What’s not included

• Advanced consults

Terms & Conditions

• Valid for new and existing clients at Virtue Vets

• Redeemable for a 30-minute consultation only

• Offer is only eligible at Notting Hill and Chelsea Boltons clinics

• Offer is for dogs and cats

• Applicable weekdays only (Monday-Friday)

• Cannot be used in conjunction with any other offer, promotion, or discount

• Cannot be redeemed against subscription plan fees

• Fair usage applies

• Excludes medications, supplements, food, cardiology, advanced consults, hydrotherapy, and physiotherapy

• Fair usage applies

• Offer expires 30 September 2026

General Promotion Terms

• Offers cannot be exchanged for cash or credit

• Cannot be used in conjunction with any other offer or discount

• Promotions may be withdrawn or amended at any time

• Any additional investigations, treatments, medications, or diagnostics recommended during your appointment are chargeable

• Missed appointments or cancellations with less than 48 hours' notice may result in the offer being forfeited, and a cancellation fee may apply

• Open to both new and existing clients

All promotions are subject to availability and cannot be used in conjunction with one another. If you have any questions, please contact us on +44 (0)20 3011 1032 or email hello@virtuevets.com